Privacy Policy

We will ensure your data is kept safe.

  1. We will only use your personal data to enhance your experience.
  2. We will protect your personal data.
  3. We will always communicate clearly in a way in which is easily understood.
  4. We will not spam. You will be able to decide how often you hear from us.
  5. We will only keep your information when necessary – if we do not need to use your personal data, we will delete it.

We will be using your personal data in different ways and the function we perform will depend on the information we require. We will be using your name and contact details to:

  1. Send you messages email and telephone. We must use this data to contact you.
  2. Send you information and updates. We do this, so we can keep you up to date with details of your order.
  3. To manage and protect our site security, particularly to detect and prevent fraud.
  4. To ship your order to you. Under our contractual obligations, we must use these details to deliver your purchase to the correct destination.

We will be using your payment information to:
This means your card’s security/CVV code. We will not keep these details.

  • To take payment to process your order and if necessary, let us provide a refund.
  • To manage our sites security by detecting fraudulent transactions.

We will be using your purchase history:

  • We will be able to see what you, and other customers, are in to. We use this data to ensure we give you the products you want and stay ahead of our competitors.

We will not sell any of your personal individual data which we hold to third parties – this includes but is not limited to your name, address, email address or payment information.
However, there are times when it will be necessary to share your data. This is our statement which explains the categories of third parties we will share your data with in order to deliver our services to you:

  • Companies that are involved in getting your order to you, i.e. suppliers, courier services and payment service providers.

Under the General Data Protection Regulations (GDPR) you are provided statutory rights, we are obliged to inform you these rights include:

  • The right to be informed about how your personal information is being used (as per our Privacy Notice).
  • The right to access the personal information we hold about you (this is by a free subject access request).
  • The right to rectify inaccurate personal information we hold about you.
  • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances.
  • The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office.

If you wish to exercise any of these rights, have a complaint, or just have questions, please contact us.

This site may contain banners, advertising messages and advertisements of third parties. By accepting the offers from such third parties, you may access these web pages at your own risk as they are not linked to the provisions in this Privacy Policy.

This Privacy Policy may be reviewed and amended in order to comply with new legal provisions or altered procedures for data processing.

We employ security measures to protect your personal information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage, however, the transmission of information using Wi-Fi networks and cellular data networks may not be completely secure and we cannot guarantee the security of data transmitted to us using our website.

We will store your data for as long as you hold an account with us, as long as is needed to provide our service to you, or (in the case of any contact you may have with us) for as long as is necessary to provide support. We will store your personal data securely for the duration of your contract with us and 6 months after the date of the goods being provided to you.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required.